Employment

Job Description

An office assistant position is currently available in San Antonio, Texas. You will work at our office Monday-Friday from 9 AM-5 PM CST. In this role, you will perform a variety of administrative functions. This includes:

• Working with computers
• Quickbooks knowledge helpful
• Must have excellent work ethics
• People skills mandatory
• Answering phones
• Providing basic information to callers
• Composing emails, memos, and other correspondences
• Handling most office communications

*This description is not, nor is it intended to be a complete statement of all duties, functions, and responsibilities for this position.

Required Skills/Ability

• Proven proficiency in an administrative support role. Ability to manage and handle incoming correspondences. Ability to use the latest office software and hardware, including intermediate proficiency with Microsoft Word, Excel, and Outlook.
• Ability to prioritize work, handle multiple work assignments, achieve high-quality work outcomes, meet deadlines, and multi-task.
• A strong sense of self-discipline. Ability to solve problems independently, exercise good judgment when speaking to clients, and be resourceful and proactive.
• Ability and/or experience following precise directions when required and understand and implement non-routine instructions and general policy when required.
• Strong oral and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to remain composed and professional at all times. Enjoys working with a team and independently.
• Ability to maintain confidentiality and deal in a sensitive manner with a variety of different business professionals.
• Excellent attendance and reliability, strong interpersonal skills, helpful and facilitative attitude. We work on a 3-strike policy with attendance and deadlines.

Required Education and Experience:

A high school education or equivalent is required. Administrative or virtual assistance experience preferred.

Other Requirements:

All new hires will be subject to a two-week probationary period. Bluebonnet Pet Crematory has the right to terminate your position for any reason during the two-week probationary period if we feel you aren’t a good fit for this position.

Job Description

As a Driver for Bluebonnet you are usually the first and last person that the clinics and private individuals we serve get to interact with. This quite often is at a time when the person or family we are providing a service for has just lost as close to a family member as one can get without being such. Emotions are not collected and common sense as well as courtesy are not usually present. So your impression and how you handle yourself are very important.

Basic goals are customer satisfaction, which depend on how smoothly the receiving and return of their beloved pet is.

The Delivery Driver will both allow time for picking up and dropping off items, after choosing a predetermined route that changes from day to day. This route should be flexible yet time efficient. You should be willing to work as part of the delivery team if need be in order to ensure that the items are complete, packaged correctly, and safely delivered to the correct client in an efficient and un-intrusive manner.

To succeed as a Delivery Driver, you should be polite and prompt with a commitment to providing our vets and clients with a case-by-case interaction that is professional, organized and timely. You should also exhibit excellent situational awareness during vet clinic visits and steer clear in the event of a pet emergency.

You should be thorough in ensuring paperwork is properly and legibly filled out, you should be able to recognize situations, good and bad and be able to communicate effectively and clearly in order to provide a feeling of professionalism and confidence our vets and clients can trust.

Driver Responsibilities

• Representing Bluebonnet Pet Crematory in a positive professional manner.
• Loading, transporting, and delivering items to and from client’s private homes or vet clinics in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Assisting with loading and unloading items from vehicles.
• Accepting payments for delivered items.
• Providing excellent customer service, answering questions, and handling complaints from clients or ensuring the client is talking to someone who can answer their questions prior to you leaving that location if you can not answer the question.
• Adhering to assigned routes and following time schedules when possible.
• Being flexible and making realistic and efficient changes to routes when unexpected pickups come up.
• Abiding by all transportation laws and maintaining a safe driving record, which includes having proper and up to date truck documentation, vehicle maintenance needs and times.
• Proper and legal utilization of phones and GPS while driving.
• Notifying the manager when maintenance needs arise.
• Preparing reports and other documents relating to deliveries.
• Operating tools, equipment and machines, such as cars, trucks, karts and dollies, scales, etc.

Delivery Driver Requirements

• High School Diploma or equivalent.
• Valid driver’s license issued by the state where you intend to work.
• Clean driving record.
• Special licenses may be required to operate certain vehicles.
• Experience may be required and is preferred.
• Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.
• Strong time management and customer service skills.
• Ability to drive long distances, walk, lift, and carry heavy items for extended periods.
• Attention to detail.
• Maintaining a minimum of 09 pick-up-or deliveries a day.